Identify location entities accurately in chatbot

When a user converses with travel bot for booking his/her journey(maybe flight/train/bus), the bot identifies source and destination precisely if user query mentions source location as former and destination location as latter. But,for instance,if user enters query Book me a flight from Chennai to Bangalore. Here, bot identifies the locations accurately. Chennai is identified as … Continue reading Identify location entities accurately in chatbot

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(How-to) Build personalized conversational bot using Watson Assistant

Conversational bots are the best medium to offer a personalized user experience, unlike any other digital medium. To improve user experience, bots should make the user’s life easier and make them feel understood. While personalizing your conversational bot experience, you will have to first consider, what will be of value to the user. Currently, apart … Continue reading (How-to) Build personalized conversational bot using Watson Assistant